FAQs

We require payment upfront to ensure the best use of everyone’s time. Here’s why:

Yes. If the client has any diagnosed psychological disorder and is under regular medication already, we will be able to treat.

Our counsellors want to understand the client’s emotions through the facial expressions, gestures and tone. So that we can help the client more effectively. In case of chat counselling, Phone/Audio Only counselling, these ques will be missing and the counselling will not be effective.

Both professionals often deal with similar mental health problems; however the focus of treatment tends to be different. Psychiatrists are medical doctors with M.D. in Psychiatry or Diploma in Psychological Medicine (DPM) and are recognized to prescribe medicines, specializing in the treatment of mental disorders. A professional counselor is a psychologist who has the ability

The individuals who accept that their own efforts have not helped and seek counseling voluntarily benefit the most! Please remember that counseling is NOT advice giving. Counseling help is not a “quick-fix” solution. It is an interpersonal process between the client and a trained mental health professional. Commitment on the part of the client and

Counseling is always voluntary. People should not be forced to go for counseling. Counsellors have respect for Privacy and Autonomy. Counselor will not give their personal opinions in right-wrong paradigm. He may guide the clients on the scientific facts. He will not influence the client by personal values and judgments. He maintains strict Confidentiality. He

Of course, well-wishers are very important people in our lives. Though talking to them may resolve some issues, there are many limitations. In the busy life of the present, friends and family have their own problems and may not be listening very carefully and unintentionally end up giving advices that may actually prove more harmful

Counselor will first meet the client individually and spend more time. Family members/parent will be met later for a brief period of time. It will not be possible to update you about the things happened in the session owing to confidentiality. Our counsellor will try his best to empower your family member/child to communicate the

If there is no diagnosis of any severe psychological disorder, counselling will surely help you. If you have been diagnosed to have disorders such as Schizophrenia/Bi-Polar Disorder/Personality Disorder by a clinical psychologist, Counselling will help with regular medication.